No Italian needed. Built for travelers and expats, from your hotel room or anywhere in Italy.
Our reception team is available 24/7 to bring you same-day care.
Select your availability and pay via the form below
Our team will review your concern and follow-up with you personally
At the scheduled time, open the link in the follow-up email sent by our team
Award-winning care
based in Milan and Rome
FirstMed is an English-speaking, multi-specialty out-patient medical clinic. Leader in private medical care for international and local patients. We provide high quality medical services which are responsive to each patients needs. FirstMed doctors are internationally certified and have considerable experience to deliver the highest quality health care that Italy can offer.
EXCELLENT
Based on 295 reviews
Posted on Google![]()
NatalieTrustindex verifies that the original source of the review is Google.
This place was an absolute prayer answered. It prevented 5 to 8 hours waiting in hospital when nobody spoke English . I was provided with an appointment within an hour and I was seen to within five minutes of arriving even though I was early. Importantly, an orthopaedic doctor was available to assess my ankle after a fall. Dr Gilles was professional, took the time to assess and explain the injury, understanding and knowledgeable, Kind and efficient. X-ray facilities available Which allowed prompt treatment. I wish I knew about this place before going to the first hospital, however so grateful that somebody pointed me in this direction. The staff from the second I rang to the second I left were equally as wonderful. Sincere thanks to you all!Posted on Google![]()
Jamil KamranTrustindex verifies that the original source of the review is Google.
I had an absolutely wonderful experience at FirstMed Rome and cannot recommend them enough! As a tourist in Rome, unexpectedly needing medical care can be incredibly stressful, but the entire team made the experience easy, comfortable, and reassuring from beginning to end. Everyone was welcoming, professional, and spoke excellent English. The doctor took the time to listen to our concerns, thoroughly explain the treatment, and make sure we understood everything. We never felt rushed and genuinely felt that we were in great hands. What impressed us even more was the phenomenal aftercare and follow-up. Their care didn’t simply end when we walked out of the clinic. They made sure we understood exactly what to do afterward and followed up to see how things were progressing. That extra level of attention meant so much to us, especially while traveling in a foreign country. If you’re visiting Rome and need medical attention, particularly as an English-speaking traveler, I highly recommend FirstMed. The professionalism, compassion, communication, aftercare, and follow-up were truly exceptional. We are incredibly grateful to the entire FirstMed Rome team for taking such wonderful care of us. An easy 5-star experience!Posted on Google![]()
greg carlosTrustindex verifies that the original source of the review is Google.
Excellent service. Very very nice. Modern facility. Professional.. great medical doctorPosted on Google![]()
Rey AsuncionTrustindex verifies that the original source of the review is Google.
My daughter became ill while on day #2 of our cruise to Rome. Upon arriving to Rome, I happened to find FirstMed Rome and took my daughter for consultation. I highly recommend FiratMed Rome for their outstanding service. Having to seek medical help while traveling abroad will make everybody a bit anxious, but this place put me at ease immediately. My very first face-to-face contact with Nisha and Aleksandra was A+ and they both answered all my questions. The clinic itself was spotless, modern, and equipped with the latest technology. Dr. Linda Iorvi was incredibly professional, walked me through her entire diagnosis of my daughter that truly puts a parent at ease. For someone from the USA, the fact that everybody seems to speak excellent English is a huge bonus. After the visit, they even offered to call a taxi for my family for a ride back to our hotel - absolutely amazing extra-care after the visit. I believe the fee was absolutely reasonable as well. If you are considering this clinic, do not hesitate to book! HIGHLY RECOMMENDED!
Angeline Romano, MD
General Practitioner
Linda Lorvi, MD
Licensed Physician
Julietta Badalyan, MD
Licensed Physician
Marcela Avallone, MD
Licensed Physician
Mirunalini Pandian, MD
Licensed Physician
Yazan Abu Salem, MD
Licensed Physician
“Thank you so much for such a quick response to my request this afternoon for a video appointment. Dr. Linda Lorvi was wonderful, listened carefully to my concerns, asked helpful questions, and immediately knew what course of action to take regarding my issue. I am already experiencing some relief. I could not have asked for better medical care.”
Booking is a three-step process. First, you pick an available time slot and pay through the online booking form. Second, you receive a confirmation email including the link to meet the doctor and if necessary FirstMed’s team follows up. Third, at your scheduled time you open the video link in that confirmation email to see the doctor. No app download or special software required, just a device with a camera and an internet connection.
No. FirstMed’s telemedicine doctors speak English, so you can describe your symptoms and understand your care plan without an interpreter. The service is built specifically for travelers and expats who don’t speak Italian.
You can pay directly online and request a receipt to submit to your travel or health insurer for reimbursement.
Yes. While FirstMed’s physical clinics are based in Rome and Milan, the video consultation itself works from anywhere in Italy with an internet connection, including a hotel room, so you don’t need to be near either city to see a doctor.
Same-day care is generally available, and you can book online. Alternatively, FirstMed’s reception team can be reached by phone (+39 06 40 06 14 02) or WhatsApp (+39 338 312 6331) if you need help booking or have an urgent question before your appointment.
A telemedicine consultation with FirstMed is €35, paid online at the time of booking.
If your case needs a follow-up visit, your €35 telemedicine fee is credited toward the cost of continued care at FirstMed’s Rome or Milan clinic, so you’re not paying for the same case twice.
FirstMed is an international-standard healthcare company providing English-language outpatient care in Italy and Hungary. Its flagship clinic, founded in Budapest in 1999, has consistently been recognized as one of the best healthcare centers in the region. The company has also incorporated in Rome and Milan, and is opening further centers across the region soon as part of its ambitious expansion program.