Thank you for your payment
Next steps and what to expect
Our staff will email you within 1 business day (excluding holidays) with the date, time, and link for your appointment. You will receive an automated text message reminder 24 hours in advance.
At the time of your appointment, join the virtual waiting room. It is accessible via the link in the email and/or text message confirmation. Your provider will start the call.
Sometimes it is not possible to perfectly match your scheduling request. If your scheduled time doesn’t work for you, let us know at least 24 hours before your appointment to avoid a no-show, rescheduling, or cancellation fee.
If your doctor determines that a physical examination is necessary, based on your specific case, you may be advised to schedule a separate in-person appointment.
Prescriptions are provided in digital format:
- While many pharmacies in Italy accept digital prescriptions, some pharmacies may require a printed prescription. We therefore recommend printing your prescription before going to the pharmacy.
- If you are unable to print the prescription, you may need to try more than one pharmacy. The acceptance of digital prescriptions is determined by the pharmacy and is outside the clinic’s control.
COVID-19: Paxlovid cannot be prescribed due to local restrictions. If you currently have COVID-19, please be aware that your Telemedicine consultation will be to discuss your condition and recommended treatments.