Telemedicine

Expert healthcare from home, work, or on the go. Use your phone, tablet, or computer. No login or download needed.

How it works

Our reception team is available 24/7 to bring you same-day care.

Schedule & Pay

Select your availability and purchase your appointment for one of the services below.

Check Your Email

Our team will review your concern and follow-up with you personally

See Your Doctor

At the scheduled time, open the link in the follow-up email sent by our team

Telemedicine Services

Book Now >>

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Trusted by Locals and Visitors

      EXCELLENT  
   Based on 267 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Davin zolfaghari 
 
 
 
 Trustindex verifies that the original source of the review is Google. As an immigrant living in Rome, having difficulties speaking Italian, I tell you this clinic saved me tremendously!, they are always easy to access, their support team even after visiting doctors, respond to you very quickly and take care of your case. Thank you dear FirstMed you helped me a lot.
  
 
      Posted on Google  
   
   David Landeta 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very clean and organized floor, fast and efficient processes, and really friendly staff! Although this is considered a private clinic, it gave me so much reassurance about the health system in Italy overall. I came in for a medical certificate with EKG and it was a very routine and smooth process. I paid 82 euros. Prices are higher than a public clinic but still reasonable. The front desk assistant was very helpful and kind and answered all my questions about public and private healthcare in Italy. 100% recommend this clinic for any non-urgent, preventive care, and routine checkups.
  
 
      Posted on Google  
   
   CDM KMMN 
 
 
 
 Trustindex verifies that the original source of the review is Google. La dottoressa Cento was fantastic! I was so grateful to have found a doctor who was so kind, knowledgeable and willing to be collaborative with a patient. Update: I just saw the nurse, Julia, and , another great experience. So professional, thorough, and kind. She had take a lot of blood for lab tests, she was gentle and lead me through the process effortlessly. Thank you Julia.
  
 
      Posted on Google  
   
   Marian Luke 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was recently in Rome and became unwell. The staff at FirstMed were absolutely brilliant. They enabled me to have quick access to a variety of doctors and tests and the reception staff went above and beyond to help me book what I needed across a language barrier. I am very grateful for their compassion, efficiency and care.

Frequently Asked Questions

Don’t see your question answered here? We’d love to hear from you.

Is insurance required for telemedicine appointments?

No, insurance is not required for online appointments. Telemedicine visits are offered at an affordable rate for direct out-of-pocket payments.

Insurance may be accepted for some telemedicine visits. Please contact our clinic to confirm eligibility.

I need a specialist not listed above. Can I still request a telemedicine appointment?

Please contact us to inquire about other specialities. Our team is happy to evaluate whether your concern is treatable via telemedicine.

Can I discuss more than one concern during my appointment?

Each consultation is dedicated to a single primary clinical concern.

Can I request a prescription renewal?

Yes. Telemedicine consultations for renewal requests are available for some prescription categories.

If you are unsure whether your medication is eligible for a prescription renewal via telemedicine, please contact us via our 24/hour telephone assistance or via our contact page.

Please note that the following medications cannot be prescribed via telemedicine:

Antiviral Covid-19 medication (paxlovid),
Diabetes medications,
ADHD medications (e.g. adderall, ritalin),
Benzodiazepines (e.g. xanax, valium),
Narcotic pain medications (e.g. oxycodone, codeine)

For eligible medications, please have your existing or most recent prescription ready for the doctor to review during your appointment. Please note that prescription renewals cannot be guaranteed, as the issuance of any prescription is up to the discretion of the attending physician.

Digital Prescriptions

If the physician provides a prescription, it will be issued digitally:

While many pharmacies in Itay accept digital prescriptions, some may require a printed copy or even the original prescription. We recommend printing your prescription before going to the pharmacy.

If you are unable to print the prescription, you may need to try more than one pharmacy. Please note that the acceptance of digital prescriptions is determined by the pharmacy and is outside the clinic’s control.

If the medication requires an original prescription, the clinic can mail the prescription to you for an additional shipping fee determined by location and urgency.

Can I request a medical certificate via telemedicine?

Due to local regulations, consultations for medical certificates of any nature cannot be provided via Telemedicine. Including, but not limited to, a medical sports certificate, a fit-to-fly certificate, etc.

Alternatively, these can be evaluated in-person at our physical clinics based in Rome and Milan. For more information, please visit firstmedcenters.it

Please note that evaluation for a medical sports certificate requires an in-person appointment with cardiology not general medicine.

Can you prescribe Paxlovid or an anti-viral for COVID-19?

Due to local regulations, prescribing Paxlovid or Covid-19 anti-viral medication is not available via telemedicine.